Performance Technician

Company Description

High performance leader Accessible Technologies, Inc., manufacturer of ProCharger SuperCharger Systems is seeking a full-time ProCharger Automotive Service/Phone Technician with strong phone skills, strong automotive knowledge, and an understanding of high performance motorsports.

This is an exciting opportunity to be working with a team on an award-winning new supercharger technology. A 3D animation of this new technology can be viewed here and details about the product can be found at procharger.com/i-1supercharger.shtml.

Accessible Technologies, Inc., headquartered in Lenexa, KS, is the industry-leader and has been engineering and manufacturing intercooled centrifugal supercharger systems for street, street/strip and racing applications on cars, trucks, SUVs, motorcycles, UTVs, watercraft, and boats through our ProCharger division for nearly 2 decades. Our dedication to continuous product development is our key to maintaining market leadership and enables our growth. For more company information, please visit our website at www.procharger.com and follow us on Facebook and Twitter.

The primary job function of these positions is to answer calls from customers and assist them in answering their questions and resolving technical issues promptly via the telephone. This position requires the ability and endurance to answer phone calls all day long while maintaining good interpersonal skills for responding to inquiries with excellent telephone manners.

Responsibilities Include

  • As part of the automotive technical service team you will also assist engineers with the development of new automotive products, perform installations on beta applications and assist with maintenance of the company owned fleet of performance vehicles
     
  • This position has involvement with many areas of the company and heavily supports engineering, sales and marketing teams
     
  • Assuring the automotive technical service and sales support phone center is properly staffed and that our dealers and customers receive world-class service
     
  • Limited travel while attending trade shows and exhibiting at automotive events and drag races, except for Racing/Motorsports Coordinator position which requires a moderate amount of travel

Required Qualifications of a Successful Candidate

  • Strong automotive knowledge
     
  • Multi-line and/or call center experience preferred
     
  • Excellent communication skills, particularly the ability to listen, understand and explain technical information
     
  • Experience and proven strengths in troubleshooting technical products (mechanical & electrical) on the telephone and in person
     
  • Understanding and/or passion for high performance and motorsports preferred
     
  • Hands on automotive performance experience
     
  • Proven track record of providing superior customer service
     
  • Computer and internet experience
     
  • Enthusiasm for teamwork, customers and forming professional relationships

To apply, please email us with "Technical Service" in the subject line and your resume attached.  Email to jobs@procharger.com.